Fitness and Nutrition Coaching

CLIENT TERMS OF SERVICE 

 

1. Acceptance of Terms: By accessing or using the programs, website, or services provided by Native Fitness LLC, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the services.

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2. Eligibility: You must be at least 18 years of age to participate in any transformation programs or utilize the training and nutritional materials provided. By using these services, you represent and warrant that you meet this age requirement. Eligibility is also contingent upon successful completion of the PAR-Q+ health screening form. Participants must either be cleared directly by answering 'NO' to all general health questions, or qualify for clearance under the standard PAR-Q+ protocol by answering 'NO' to all condition-specific follow-up questions. Any participant who triggers a 'YES' on any PAR-Q+ follow-up question must provide written medical clearance from a licensed physician prior to receiving any fitness or nutritional programming.

 

3. Description of Services: Native Fitness LLC provides online fitness and general wellness programs, including gym-based training regimens, educational nutritional guidance, and accountability support delivered via progress tracking, check-ins, and digital messaging access. All services are delivered virtually and are educational in nature, not medical. Native Fitness LLC reserves the right to reasonably modify program structure, exercise selections, or digital platform features to facilitate client progress.

 

4. Fees, Payment Terms, and No Refund Policy: Program fees are agreed upon during enrollment and are due and payable in accordance with the billing terms selected at checkout (whether paid in full or structured via an installment plan). If you elect an installment or payment plan, you acknowledge and agree that this is not a month-to-month subscription or pay-as-you-go service; you are legally obligated to complete all scheduled installments for the entire agreed program balance. In the event of a failed or past-due installment, Native Fitness LLC reserves the right to suspend coaching access until the account is brought current, and may accelerate the remaining balance due.

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For ongoing, month-to-month, or maintenance coaching programs, fees are billed on an automatic recurring basis. You may cancel recurring month-to-month services at any time by providing written notice at least seven (7) days prior to your next scheduled billing date.

 

Except as expressly outlined below, all program fees are strictly non-refundable, and no pro-rated refunds, cancellations, or chargebacks will be issued for early departure, lack of participation, or personal schedule changes.

• Medical Screening Exception: If you complete the required PAR-Q+ screening and are unable to obtain written medical clearance from a licensed physician prior to receiving program deliverables, Native Fitness LLC will issue a 100% refund of any initial payment collected. Once program materials, custom workouts, or onboarding deliverables are transmitted, no refunds will be granted.

 

5. Intellectual Property and Content Usage

• Lifetime Access: Clients are granted a non-exclusive, non-transferable license to keep and use digital program materials (such as PDFs or recorded videos) for their personal, non-commercial use indefinitely.

• Recurring Services: Access to recurring services, including but not limited to one-on-one messaging, check-in calls, and trainer feedback, is provided at the sole discretion of the trainer and will terminate upon the completion of the program (or any extension granted under Section 7) or at the trainer’s discretion.

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6. Transformation Disclaimers: Native Fitness LLC makes no guarantees or medical warranties regarding specific physical outcomes. Individual results for fat loss, muscle gain, or fitness improvements vary based on individual effort, adherence, genetics, and metabolic factors. Participation in all training and dietary recommendations is voluntary and undertaken at your own risk.

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7. Conditional Service Guarantee: For fixed-term transformation packages (e.g., 12-week or 6-month programs), if you complete the initial agreed term and have not reached your primary target goal established during onboarding, Native Fitness LLC will continue providing weekly coaching and accountability support at no additional charge until your goal is reached, subject to the following terms:

• Adherence Requirements: To qualify for extended coaching, you must demonstrate at least 90% adherence throughout the initial program term (as selected at enrollment) by: (a) logging and completing at least 90% of assigned workouts; (b) submitting at least 90% of scheduled weekly check-ins on time; and (c) adhering to agreed-upon nutritional guidelines.

• Exclusive Remedy: The sole remedy under this guarantee is extended coaching services. No monetary refunds or credits are provided under this guarantee.

• Time Limit: Extended coaching is capped at a maximum of six (6) consecutive months immediately following your initial program term (as selected at enrollment), after which all coaching obligations terminate.

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8. Optional Testimonials: Testimonials, transformation statistics, and progress media are completely voluntary for paying participants. If you elect to provide before-and-after photographs, video testimonials, or written reviews, your grant of rights and publicity permissions will be governed by a separate, standalone Testimonial and Photo Release Form executed at that time.

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9. Limitation of Liability: To the maximum extent permitted by law, Native Fitness LLC shall not be liable for any direct, indirect, or consequential damages arising from the use of its materials or services.

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10. Governing Law: These terms shall be governed by the laws of Colorado.

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11. Contact Information: For support, legal notices, or questions regarding these terms, please contact: trey@nativefitness.co